Termpro Audio Forum Post New Topic  Post A Reply
my profile | directory login | register | faq | forum home

  next oldest topic   next newest topic
» Termpro Audio Forum » Installer's Corner » Troubleshooting » DAMN DAMN DAMN DAMN DAMN DAMN!

 - UBBFriend: Email this page to someone!    
Author Topic: DAMN DAMN DAMN DAMN DAMN DAMN!
300ZXNA
Member
Member # 2401

Icon 1 posted      Profile for 300ZXNA   Email 300ZXNA   Send New Private Message       Edit/Delete Post   Reply With Quote 
Well, after an hour on the phone with tech reps at Xtant, I had the tech reps completely baffled as to what has been causing the noise in my car. So, they sent my call over to engineering, and I talked to the guys that actually designed the Xtant amps. Anyway, I have a condition in my system known as "heterodyne". What it is is that the power supplies on these amps are supposed to be 33 khz. However, due to the slight variance that is inherent in electronic components, one of the power supplies is just different enough to cause what is called a "beat frequency". This beat is what I have been hearing and the only way to get rid of it is to change one or both of the amps. I have no warranty, so I am feeling totally screwed. I have Xtant, OZ subs, and Focal Utopia's and they are totally useles due to this one unlucky break. Damn, this sucks!

------------------


Posts: 232 | From: Coeur d' Alene, ID | Registered: Jul 2000  |  IP: Logged | Report this post to a Moderator
Dukk
Senior Member
Member # 1344

Icon 6 posted      Profile for Dukk   Email Dukk   Send New Private Message       Edit/Delete Post   Reply With Quote 
That bites. Over the years a couple of different companies have offered 'master and slave' connections on their amps so that the 'master' controls the switching speed of all the rest. I thought it was a bunk feature up until now....

------------------
Blow your mind - PORT your box!

D R A G U L A
Let us Prey....


Posts: 3690 | From: Abbotsford, BC, Canada | Registered: Mar 2000  |  IP: Logged | Report this post to a Moderator
ea1
Senior Member
Member # 2180

Icon 6 posted      Profile for ea1   Email ea1   Send New Private Message       Edit/Delete Post   Reply With Quote 
Did the tech say the noise was being transferred through the power wires or rca cables...... It seems to me you could seperate the two amps from power with an isolator (you would lose .7v, but if it worked.....) or if it was over the rca cables you could isolate it with some type of preamp, maybe an eq, that has very high isolation between its outputs...There has to be a way around this???? Audiophyle??? Maybe this is one for Wayne????

PS Did the techs at Xtant remember the problem with ringing torroids???(having to press on them to get them to stop)... They are the ones that told me how to fix it, but that was on 3300s and 3150s mainly...

------------------
Nathan Munson
Eastern Audio

team NOISY TOYS


Posts: 2773 | From: Clovis, NM | Registered: Jun 2000  |  IP: Logged | Report this post to a Moderator
300ZXNA
Member
Member # 2401

Icon 1 posted      Profile for 300ZXNA   Email 300ZXNA   Send New Private Message       Edit/Delete Post   Reply With Quote 
It isn't the torroid. I tried it. It is definitely a beat frequency. I am hoping that moving them farther apart will solve it. The EMI of one amp is corrupting the other, so it doesn't even need RCA's to do it.

------------------


Posts: 232 | From: Coeur d' Alene, ID | Registered: Jul 2000  |  IP: Logged | Report this post to a Moderator
ea1
Senior Member
Member # 2180

Icon 7 posted      Profile for ea1   Email ea1   Send New Private Message       Edit/Delete Post   Reply With Quote 
quote:
Originally posted by 300ZXNA:
It isn't the torroid. I tried it. It is definitely a beat frequency. I am hoping that moving them farther apart will solve it. The EMI of one amp is corrupting the other, so it doesn't even need RCA's to do it.


Oh, I wasn't trying to say it was the torroid, just asking if they remembered having that problem??


------------------
Nathan Munson
Eastern Audio

team NOISY TOYS


Posts: 2773 | From: Clovis, NM | Registered: Jun 2000  |  IP: Logged | Report this post to a Moderator
300ZXNA
Member
Member # 2401

Icon 1 posted      Profile for 300ZXNA   Email 300ZXNA   Send New Private Message       Edit/Delete Post   Reply With Quote 
Well, on monday I talk to the head engineer at Xtant. Hopefully we can figure something out.

------------------


Posts: 232 | From: Coeur d' Alene, ID | Registered: Jul 2000  |  IP: Logged | Report this post to a Moderator
Dukk
Senior Member
Member # 1344

Icon 6 posted      Profile for Dukk   Email Dukk   Send New Private Message       Edit/Delete Post   Reply With Quote 
I would think that they should be willing to take the pair in and sync them for free...

------------------
Blow your mind - PORT your box!

D R A G U L A
Let us Prey....


Posts: 3690 | From: Abbotsford, BC, Canada | Registered: Mar 2000  |  IP: Logged | Report this post to a Moderator
300ZXNA
Member
Member # 2401

Icon 1 posted      Profile for 300ZXNA   Email 300ZXNA   Send New Private Message       Edit/Delete Post   Reply With Quote 
Well, they did say that sending them in may be the only way. Problem is that I bought both amps used, thus no warranty. Also, the way the engineer explained it to me, matching them exactly would be no small feat, considering the problem could be from all sorts of components. Replacing one if not both of the amps is the only way to fix it.

------------------


Posts: 232 | From: Coeur d' Alene, ID | Registered: Jul 2000  |  IP: Logged | Report this post to a Moderator
soloudithrtz
Member
Member # 1858

Icon 1 posted      Profile for soloudithrtz   Email soloudithrtz   Send New Private Message       Edit/Delete Post   Reply With Quote 
dude, that really bites the big one

------------------
HU- Pioneer Premier PEH-P720
80hz & up- Pioneer Premier 6x9's
Sub Amplification- Kenwood KAC-428S amplifier
80hz & down- Memphis PowerBass 15" sub in a ported 3.0 cubic ft enclosure

Quit telling people what your "going to do" and do it.

WILLING TO PAY $$$ TO ANYONE WHO HAS VIDEO OF THORS' SMOKING POWERBASS INCIDENT


Posts: 338 | From: Stanwood, WA. | Registered: May 2000  |  IP: Logged | Report this post to a Moderator
Dukk
Senior Member
Member # 1344

Icon 6 posted      Profile for Dukk   Email Dukk   Send New Private Message       Edit/Delete Post   Reply With Quote 
Screw warranty - there is nothing that could have been done to the amp(s) to cause them to be like that. They left the factory that way....
Manufacturing flaw - they should be happy to get them back in to search out the cause...

------------------
Blow your mind - PORT your box!

D R A G U L A
Let us Prey....


Posts: 3690 | From: Abbotsford, BC, Canada | Registered: Mar 2000  |  IP: Logged | Report this post to a Moderator
300ZXNA
Member
Member # 2401

Icon 1 posted      Profile for 300ZXNA   Email 300ZXNA   Send New Private Message       Edit/Delete Post   Reply With Quote 
still working on it. Through talking to the engineers, I was able to get the noise to stop, only it induced massive alternator whine!
AAAAAAAAAAAAAAAAAAAAARRRRRRRRRRRRGGGGGGGGGHHHHH!!!! If it is not one thing, it is the other.

------------------


Posts: 232 | From: Coeur d' Alene, ID | Registered: Jul 2000  |  IP: Logged | Report this post to a Moderator
Audiophyle
Senior Member
Member # 9

Icon 1 posted      Profile for Audiophyle   Email Audiophyle   Send New Private Message       Edit/Delete Post   Reply With Quote 
I've been on vacation... Have you tried grounding the RCA cables at the amplifiers?

Have you tried grounding the heatsink of the amplifiers? I've seen instances where that works, although generally it's NOT the way you want to do things.

Have you tried physically separating them in the car? Hey, here's an idea.... go get 2 caps of equal value. I'm talking like 1/2 farad each, then wire them up and ground them in different places. I've seen switching noise go away using these, in fact, my first Nak amp had noise till I used a cap.

I'm in agreement with Dukk, I think I'd be happy to get them in if I were the engineer at xtant!!!

------------------
Ron Hawkins

Sometimes the majority only means that all the fools are on the same side.

Use your ears to judge components, NOT your wallet! K.I.S.S.

members.tripod.com/Audiophyle

Sound Ideas on the Web!


Posts: 3120 | From: nowhere | Registered: May 1999  |  IP: Logged | Report this post to a Moderator
300ZXNA
Member
Member # 2401

Icon 1 posted      Profile for 300ZXNA   Email 300ZXNA   Send New Private Message       Edit/Delete Post   Reply With Quote 
I have tried all that you suggest. The double edged sword is that when I can get rid of the heterodyne EMI, the alternator whine finds a way into the signal. When I get rid of the whine, I get the heterodyne. Anyway, I am getting very frustrated. Replacing one or both amps may be the only way.

------------------


Posts: 232 | From: Coeur d' Alene, ID | Registered: Jul 2000  |  IP: Logged | Report this post to a Moderator
Audiophyle
Senior Member
Member # 9

Icon 1 posted      Profile for Audiophyle   Email Audiophyle   Send New Private Message       Edit/Delete Post   Reply With Quote 
Try a different amplifier before you go buy one. See if a local shop will let you borrow one and figure out exactly which amp is making the noise....

------------------
Ron Hawkins

Sometimes the majority only means that all the fools are on the same side.

Use your ears to judge components, NOT your wallet! K.I.S.S.

members.tripod.com/Audiophyle

Sound Ideas on the Web!


Posts: 3120 | From: nowhere | Registered: May 1999  |  IP: Logged | Report this post to a Moderator
300ZXNA
Member
Member # 2401

Icon 1 posted      Profile for 300ZXNA   Email 300ZXNA   Send New Private Message       Edit/Delete Post   Reply With Quote 
well, after talking to the engineers at Xtant, they know without a doubt that it is heterodyne noise. The bad news is that it is a bitch to get out. So at least I know what the problem is (the clocking of the power supplies are slightly out of sync causing a beat frequency). I might be getting a job at a stereo shop soon, and then I would have all sorts of goodies to play with and find out what is giving me such a hard time.

------------------


Posts: 232 | From: Coeur d' Alene, ID | Registered: Jul 2000  |  IP: Logged | Report this post to a Moderator
   

Quick Reply
Message:

HTML is not enabled.
UBB Code™ is enabled.

Instant Graemlins
   


Post New Topic  Post A Reply Close Topic   Feature Topic   Move Topic   Delete Topic next oldest topic   next newest topic
 - Printer-friendly view of this topic
Hop To:


(c) 1996-2007 WHE Inc, Carson City Nevada, USA

Powered by Infopop Corporation
UBB.classic™ 6.7.2