quote:Originally posted by powerbassusa: We had a bad couple years with design and manufacturing. I have spent the last 2 months going through all of our product to straighten out any issues we have had. We are changing a LOT for the '09 model year. Some changes are unseen, like VC's and motors. Some are cosmetic. I have serious issues with high returns. I don't like it, so I'm fixing it. I'm looking for less than 5% in the coming years. This includes abuse defectives. I takes time to make changes, but I'm doing my best. Expect to see high quality product from us.
you dont like high returns? last time i checked I tried to warrenty a powerbass xa-3000d because the caps fell off the board and one of the torroids shorted out on the case on an amp that was only a few months old but powerbass wouldn't warranty it, they blamed it on my install which they had never seen or heard about, kind of similar to what is happening in this topic. I think powerbass probably has the lowest return rate out of any car audio company because they wont warranty anything.
Wow.. I had an XA3000D go to hell just after a week of use.. they replaced the first one, and sent me a "new one" which failed after one use.. They also blamed me and my install for the failure. The second one I have now, you can actually hear something rattle around in it.. I got an RA number to get it fixed.. but why even waste my time.. I'd just rater be out the money I already wasted...
Posts: 78 | From: Chilton, Wisconsin | Registered: Aug 2007
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quote:Originally posted by MREZSTREET: quad...any good thing to say about anyone?
Trust me i am going ez on this subject.
-------------------- 2006 IDBL 2ND PLACE WORLD FINALS 2008 World Records TBA LiL Scrappy The Louddest Honda 600 in The World! www.quadaudio.net Posts: 1890 | From: Palm Springs,CA | Registered: May 2002
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quote:Originally posted by powerbassusa: We had a bad couple years with design and manufacturing. I have spent the last 2 months going through all of our product to straighten out any issues we have had. We are changing a LOT for the '09 model year. Some changes are unseen, like VC's and motors. Some are cosmetic. I have serious issues with high returns. I don't like it, so I'm fixing it. I'm looking for less than 5% in the coming years. This includes abuse defectives. I takes time to make changes, but I'm doing my best. Expect to see high quality product from us.
you dont like high returns? last time i checked I tried to warrenty a powerbass xa-3000d because the caps fell off the board and one of the torroids shorted out on the case on an amp that was only a few months old but powerbass wouldn't warranty it, they blamed it on my install which they had never seen or heard about, kind of similar to what is happening in this topic. I think powerbass probably has the lowest return rate out of any car audio company because they wont warranty anything.
Wow.. I had an XA3000D go to hell just after a week of use.. they replaced the first one, and sent me a "new one" which failed after one use.. They also blamed me and my install for the failure. The second one I have now, you can actually hear something rattle around in it.. I got an RA number to get it fixed.. but why even waste my time.. I'd just rater be out the money I already wasted...
if you have a batch of product with the same defect unless you fix the defect, the next unit will do the same thing, when a mfg does not test or does not do Qc before the product is released the end user finds the problems 1st.
-------------------- 2006 IDBL 2ND PLACE WORLD FINALS 2008 World Records TBA LiL Scrappy The Louddest Honda 600 in The World! www.quadaudio.net Posts: 1890 | From: Palm Springs,CA | Registered: May 2002
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posted
Quad can say good things about me lol. Even after that kid at the show slashed my tires cause his team didn't win the SQ contest.
-------------------- 1988 Honda CRX Excelon KDC 859 and changer 2 RE XXX Comps. 2 US Amps A600 prototype's PURE CLASS A 4 US Amps AX2000 MLT 4 MX series RE Audio 12's Team US Amps/Team RE Audio Team H-O Alternators Only SO-CAL Team Clam Hammer Member.
quote:Originally posted by USAMPFREAK: Quad can say good things about me lol. Even after that kid at the show slashed my tires cause his team didn't win the SQ contest.
man that was just wrong, bad @ss bay bay kids
-------------------- 2006 IDBL 2ND PLACE WORLD FINALS 2008 World Records TBA LiL Scrappy The Louddest Honda 600 in The World! www.quadaudio.net Posts: 1890 | From: Palm Springs,CA | Registered: May 2002
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posted
Listen, I'm new here. I've been here about 2 months and walked into this. I have a game plan to fix things, including our warranty and RA issues. All I ask is that you don't write us off yet.
posted
I'll give you guys a bit of history on me; I came here from Eclipse R&D. I've been in the industry for about 18 years as both installer/designer and manufacturer. I know what it's like to turn away a brand after a single product year goes wrong for them. Now that I've seen it from the other side, i know why things happen. All I can do is promise to do my best, and turn out a quality product that i'm proud to put my name on. If it's not up to my specs then i won't release it.
eclipse went to ****z in the last 2 yrs now too though. once the ti line left it even closed up tc sounds.
Posts: 6354 | From: north rose,ny | Registered: Aug 2002
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posted
yes I am. I'm on SDOT for personal reasons. I'm here as a representative of PowerBASS. Please don't get the two confused, I can be a real asshole in SD off topic, don't let that reflect on the company.
TC sounds had some legal issues, it didn't close due to Eclipse. Thilo has since reopened under AudioPulse (I think)
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it's all fun bro otherwise i wouldnt be on eather forum!
audiopule i thought went under to with tc sounds because they sold all of there product to partsexpress for closeouts....
Posts: 6354 | From: north rose,ny | Registered: Aug 2002
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posted
Lets be real people..... a Earth Quake amp is involved and for once it wasn't the casue of the fire. After all I didn't see a vidio of a buring amp and being earth quake amp power can be removed from the possable issues!!!!
Sorry just couldn't pass that up
-------------------- TEAM MICHIGAN FTW !!!! -----TjsAudio-------- Posts: 1334 | From: Allegan Michigan | Registered: Jan 2007
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posted
I had an issue with OZ audio back in '99 with there 15" subs, the banana clips were braking off during them shipping them to clients. Samuel an engineer for them admitted to the problem but they would not warranty them. Jay said he is now taking care of things there at Powerbass so there line will good again right Jay?
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I have the S-12D in front of me now, it's changing significantly for 09. Not the look so much (although we are getting rid of the costly aluminum magnet covers on the S, M and L lines), but the motor structure and VC's are all getting better. Better copper that will handle almost twice the heat. We are changing VC's across the board for 09 and 2010. I am getting the factory to improve QC before and after production and am doing 15% batch testing now on all product.
The ASA2000.1D had so many issues that we quit making it. I approved the new ASA2200.1D a month ago, and it's in production now.
Like I said, just give me some time, and our product will improve drastically.
I appreciate that all of you are actually giving me a chance here, some guys get one bad run and write off a brand forever.
posted
let me know if ya need some real workd testing on any single 10" or 15"...
Posts: 6354 | From: north rose,ny | Registered: Aug 2002
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posted
have you ever seen a gigantic sign out in front of a store that used to suck really back, the sign says "UNDER NEW MANAGEMENT"
if you've never seen this you're just not paying attention. It's a sign that is asking for you to give them another chance, because they are different now. Same location, same name, but new people. That's kinda what I'm asking now.
posted
For the record, I am using the 3XL 6 1/2's, 3XL 6x9's, 2XL 15's and 1000.1D amp and have had no problems, and in an 04 Impala with a 2cuft box sealed (per speaker mind you) I am doing a 143.8 right now ...
Only problems I have is one of the terminals on one of the 15's broke (the retaining bolt actually snapped just from vibration), and the retaining bolts for the trim plate strip out too easily ... aside from that they have been great!
Jay. 2XL's 15", what cuft/box type do they get max SPL from?
Posts: 8 | From: Stafford, CT | Registered: Aug 2008
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quote:Originally posted by pimpin at my house: ^ try putting rated power per sub and watch them come apart...
I am, 500W RMS, 1000W Peak, the 1000.1D is 1000Wx1 RMS 2000Wx1 Peak @ 1 ohm ... and they work fine.
Posts: 8 | From: Stafford, CT | Registered: Aug 2008
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posted
3ft^3 per sub will give you a butterworth alignment. if you have them in a 2ft^3 box you can overpower them by about 30%. I've seen the speakers come back with terminal issues, I'm working on getting the factory to glue them on inaddition to screwing them. as for the trim ring screw, I think you may have turned it too tight, use some thread lock or JB weld to hold it in. The JB will harden and turn into thread after a few hours. If it keeps happening PM me, we can work out a warranty.
^ ya forgot to tell him frequency and sq" of port area.
jb weld is crap drill and tap to the next bigger size. it is probley a metric thread, drill and tap to english. take a close up of the screw next to a scale and i'll tell ya what size it is. also what size drill and tap to use.
Posts: 6354 | From: north rose,ny | Registered: Aug 2002
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