"Research In Motion," we're told on the company's website, "is a world leader in the mobile communications market and has a history of developing breakthrough wireless solutions." They also have an unfortunate company name, particularly where employment is concerned. The following is a transcript of the prank call I made to them earlier today, which was handled with the utmost patience and professionalism by "Grace," one of their middle-aged female operators.
RIM: Hello, Research in Motion.
JH: I was just looking at the Career Opportunities on your website, and I had a few questions.
RIM: I'll transfer you to HR, just one moment.
JH: I was hoping to just ask a few questions about the company before I applied for the job; would you mind answering them?
RIM: I'll try.
JH: First, how do you like your RIM job?
RIM: [Surprised] How do I like it? I love it!
JH: So your RIM job has been enjoyable?
RIM: Yes, it has.
JH: Would you take a RIM job again?
RIM: I'm sorry, let me transfer you to Human Resources.
I was switched over to a voicemail for someone in the HR department. Undeterred, I hung up and called again.
RIM: Hello, Research in Motion.
JH: Hi, I called a few minutes ago about career opportunities, and I got transferred to someone's voicemail. Would you mind just answering a few more questions?
RIM: Okay, go ahead.
JH: Can you tell me who's responsible for hiring? Who gives out the RIM jobs?
RIM: I'm sorry, we don't give out that information. You'll need to refer any questions of that type to Organizational Development.
JH: OK, so I write Organizational Development for a RIM job...
RIM: Sorry, I need to put you on hold, because I have other calls coming through.
I waited on hold for a few moments.
RIM: Yessir.
JH: I saw on your website that you're a Canadian company. Do you have any RIM jobs available in the U.S.?
RIM: Well, we do have sales reps that work out of the U.S.
JH: Do you happen to know which region?
RIM: Which region?
JH: Which region would be best for a RIM job?
RIM: They're in ... ah, all regions.
JH: Oh, I thought it was one particular region. It doesn't matter anyway, because I'm a software developer. I saw you have a position open for a Blackberry Infrastructure Developer. Do you happen to know if there are development positions for the Dingleberry?
RIM: The what?
JH: The Dingleberry. It's a next-generation wireless device from the company that makes the Blackberry.
RIM: I wouldn't...
JH: It works without the aid of a dingle.
RIM: I wouldn't know that, sir, I'm sorry. Let me transfer you to someone in HR who can answer these questions.
JH: Okay. You have been helpful, and I really appreciate it. But bottom line is: you love your RIM job and are completely satisfied with it.
RIM: That's right.
JH: Great, you can transfer me to voicemail now, thanks.
-------------------- Rob, My Ride's http://mysite.verizon.net/proaudio150/ **UPDATED 8/5** Former UsacI 301-600 Pro World Record Holder and PortWars World Record Holder (old rules). -USAC 2001 World Champion and 2001 World Finalist
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