posted
This notice just came into my e-mail box, I thought that some of you might be interested. If so, good luck . Just like all of the other announcements, I don't get anything if you apply or are offered/accept the position. Just thought I'd try to help out where/when I can. I can try to find salaries, but they were not part of the e-mail (copy/pasted below).
First-Tier Technical Support Analyst Selected candidate will:
Assist users in identifying and correcting computer problems Install and troubleshoot computer hardware and software Refer new hardware and software requirements to the Help Desk Supervisor
Candidates must have:
Some college and/or specialized IT training
Knowledge of PC hardware architecture
Knowledge of Microsoft Operating Systems (Windows 9X/NT)
Knowledge of office automation software such as Microsoft Office 97/2000
Excellent customer service skills
The ability to lift and move computer equipment of approximately 40 lbs. in weight, as well as being able to push a wheeled dolly with multiple computer systems loaded
The ability to bend, kneel, or crawl to get to cables under and behind furniture
The ability to obtain a Secret Security Clearance - U.S. Citizenship is required
Systems AdministratorSelected candidate will:
Perform network troubleshooting to isolate and diagnose common network service problems
Analyze network utilization, performance monitoring, using network management tools
Upgrade sever hardware and software components as required
Monitor and administer the servers, keeping system information up-to-date in a network log
Candidates must have:
Some college and/or specialized IT training
Knowledge of common desktop/server computing hardware architectures, especially Intel-based
Knowledge of common client operating systems, especially Microsoft Windows 9X/NT/2000
Knowledge of common network operating systems such as Windows NT & Windows 2000
Knowledge of Microsoft Exchange 5.5 & 2000
Knowledge of RIM's BlackBerry hardware & software
Knowledge of network hardware devices
Knowledge of network management software
Excellent communication skills
Excellent customer relations skills
The ability to obtain a Secret Security Clearance - U.S. Citizenship is required
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