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» Termpro Audio Forum » Installer's Corner » Employment Opportunities » 1st-Tier Tech Support Position

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Author Topic: 1st-Tier Tech Support Position
Ber
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Member # 76

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I thought I'd pass along this e-mail that I received from our HR Department; I have an e-mail out to them in regard to the salary range. Please note, I'm not a recruiter and I get nothing if anyone applies and/or gets accepted. Just thought I'd be able to help get a qualified Termpro candidate any way that I can.

- Greg
========

Stanley is searching for a First-Tier Technical Support Analyst to support the Department of Health and Human Services (HHS) in Washington, DC.

Selected candidate will:
  • Assist users in identifying and correcting computer problems
  • Install and troubleshoot computer hardware and software
  • Refer new hardware and software requirements to the Help Desk Supervisor
Candidates must have:
  • Some college and/or specialized IT training
  • Knowledge of PC hardware architecture
  • Knowledge of Microsoft Operating Systems (Windows 9X/NT)
  • Knowledge of office automation software such as Microsoft Office
    97/2000
  • Excellent customer service skills
  • The ability to lift and move computer equipment of approximately 40 lbs. in weight, as well as being able to push a wheeled dolly with multiple computer systems loaded
  • The ability to bend, kneel, or crawl to get to cables under and
    behind furniture
  • The ability to obtain a Secret Security Clearance - U.S. Citizenship is required
Please send all resumes of interest to
t.petrone-tipton@stanleyassociates.comPlease reference "Source Code IP" in the subject line of the message.

Grade/Level: Jr.
Salary: low-to-mid 30s

[ 08-22-2002, 04:23 AM: Message edited by: Ber ]

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