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» Termpro Audio Forum » General Interest » It could only happen to me! » Disgruntal Customer

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LWRTHNU22
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I was working at the shop one day when a customer came into the store and asked us to install a alarm system for him. We told him ok and we installed the alarm. Later that day he comes back picks up the car and leaves. The next day we see him come back ranting and raving the the alarm does not work. So I walked out there with him and asked him to show me. Well he kicked, slammed and hit the car like crazy. I asked him to hand me the remote. He looked at me funny, I tryed so hard not to laugh. Well i looked in his trunk found the remote and turned on the alarm. I have never seen a human being go through so many shades of red.

Just gotta love those disgruntal customers. Keep it pumpin everyone.

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Posts: 5 | Registered: Apr 2000  |  IP: Logged | Report this post to a Moderator
mandingo
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Now that's what you call a misinformed customer!!

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Buuuuuurrrrrrppppp.....damn, did you lose?!! www.nsplcompetition.com

153.2...best so far
2 Stroker 15d2's
2 Autotek HC250mxi...these amps are for sale

[This message has been edited by alrile (edited 04-27-2000).]


Posts: 376 | From: Greensboro, NC | Registered: May 1999  |  IP: Logged | Report this post to a Moderator
steve671
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The salesman needs to be fired.

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Posts: 143 | From: Dublin, CA | Registered: Sep 1999  |  IP: Logged | Report this post to a Moderator
alrile
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refresh for new users.....

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Team Midwest member
Art's Sound Chamber
Moberly, MO
My Stats Page Tim Zelade's Stats
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With respect to stewed prunes.....is 3 enough, or is 4 too many?


Posts: 2542 | From: Moberly, MO USA | Registered: Jun 1999  |  IP: Logged | Report this post to a Moderator
Haksr1
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When i install an alarm i go over all the fuction with the person before they leave.

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If Your Ears Arn't Bleeding....

Somethings Wrong With Your Equipment.


Posts: 1036 | From: Not where you are! | Registered: Apr 2000  |  IP: Logged | Report this post to a Moderator
MsElite
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Sounds like the customer needed to be instructed on that.. if he didn't even know it needed the remote he wasn't informed very well.....

that is not all to be blamed on the customer, in my opinion

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hope to compete next year, any ideas


Posts: 397 | From: I move too much... i dont even know where i live anymore :) | Registered: Aug 2000  |  IP: Logged | Report this post to a Moderator
Powermarc
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Honestly, too often the custommer are a little bit too 101 basic. Not evreyone, but there is always a couple of newbies users...

I work at a computer dealer and one custommer called me about being unable to open his brand new iMac... I've asked him to check if the power was firmly connected?, he said yes, the keyboard?, he said yes, and all sort of troubleshooting with him. I told him to bring back the unit for verification, and when the computer arrived at my office, iV'e checked the unit and it worked fine.

Back at home the custommer called me again and he was complaining about the same problem. Half an hour later, i''e discovered what was wrong. He plugged the power cord at the back of the iMac but he never plugged it to the wall... And he yelled at me me "You should have told me that earlier!" I assumed that if i say "check the power cord" it means both ends...

Buy a electric toaster put some bread in it and push the button. Will it work if it's not plugged?

Sometimes, you must go to extreme basic with certain custommer.

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Warning, SPL In excess of 140 dB can severly affect your ears. Please turn to 160 and up so you can go deaf and never bother with this again.

[This message has been edited by Powermarc (edited 08-29-2000).]

[This message has been edited by Powermarc (edited 08-29-2000).]


Posts: 283 | From: 127.0.0.1 | Registered: Apr 2000  |  IP: Logged | Report this post to a Moderator
The Buzz
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ok.. They didn't plug it into the wall... I'm sorry, thats not BASIC, its just STUPID..

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Posts: 5348 | From: Nash-Vegas, TN | Registered: May 1999  |  IP: Logged | Report this post to a Moderator
eeuler
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thats funny but how could you not know that you ned a remote for the alarm.

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Posts: 712 | From: ohio | Registered: Jul 2000  |  IP: Logged | Report this post to a Moderator
mo bass
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Werent the remotes put on his keys after you finished the install???? then he surely would have known.

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Brant Campbell

team NOISY TOYS


Posts: 474 | From: Clovis NM | Registered: Sep 2000  |  IP: Logged | Report this post to a Moderator
db racer
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my cousin works at CDW a computer discount warehouse. And he got a call in the other day and the lady said that her automatic coffee cup holder broke on her new computer. He asked her what she was using as the coffee cup holder and she told him. The lady was using the cd-rom as her coffee cup holder. She didnt even know that you could use cd-roms in your computer.

I guess you learn something new everyday!

Peace Out
db racer

Brent Emmerich

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Your not the best until you have done something someone else has done and better than they have done.


Posts: 31 | From: Dieterich, IL USA | Registered: Sep 2000  |  IP: Logged | Report this post to a Moderator
CantonMan
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That's about the thousandth time I've heard the CD-ROM/cup holder "story".

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Big 10
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and that is probably the 10,000th time it actually happened!


-Big 10-

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Sorry, no stats yet! :(
Don't let the number of posts fool ya!


Posts: 12 | From: Warren, MI USA | Registered: Mar 2000  |  IP: Logged | Report this post to a Moderator
CantonMan
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Probably true...

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Posts: 181 | Registered: Apr 2000  |  IP: Logged | Report this post to a Moderator
   

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