All seemed well till ONE week later when I tried to change the radio station. Nothing happened! As a matter of fact none of the buttons worked - not even power! Fortunately I could turn the volume control knob. Calling Toyota that time was pretty funny. The service advisor was flabbergasted. I was informed that I could show up at anytime and they would look at it RIGHT away. This is where I was surprised - I drove there and the guy comes running over with a mechanic. What tickled me is that the mechanic gets in there and did exactly what I did - turn the car on an off and press a bunch of buttons! Then he says, "gotta order a new one". LOL! Guess what - this radio takes 2 WEEKS to get here. Toyota actually let me drive up there during LUNCH and IMMEDIATELY put the new unit in. (It's amazing how fast a 5 Star Dealership will work for you when one of THEIR brand new cars is screwing up)

Needless to say the HU is still working fine as of today. But I had to suffer for 2 weeks without bass because my radio had been stuck on a HARD ROCK station (nothing against hard rock but where's the bass)?!