Topic Closed      Topic Closed my profile | directory login | register | faq | forum home » Termpro Audio Forum » General Interest » Term-LAB » Help! - The Wrong Key Driver is Installed UBBFriend: Email this page to someone!     Author Topic: Help! - The Wrong Key Driver is Installed Wayne Harris Administrator Member # 2 posted                        Symptom When you attempt to run Term-LAB.NET or Term-PAK, you receive an error message that says... Please insert the USB Key... or Security Error 6043... Cause If the key is inserted into the USB port on the computer, and the LED inside of the key is solid, and you receive this error message then the wrong driver may be installed for the USB Key. Driver Check 1. Open the Windows Device Manager by pressing the Windows Start button and then right-clicking on "My Computer". Select "Manage" and then click on "Device Manager". 2. Scroll down to the section entitled, "Universal Serial Bus controllers" and then expand this section by clicking on the "+" checkbox. 3. Look for an entry named "USB Key". If this entry exists, the correct driver file is probably loaded and the problem is related to something else. 4. If you see an entry that contains the name "Feitian", then the wrong driver is being used for the USB Key. This can happen during installation IF you allow the Windows New Hardware Found Wizard to search the internet for device drivers. You should never use this feature when installing WHE products. Solution 1. Right-click on the entry containing the name "Feitian" and then select "Properties". 2. Click on the "Driver" tab. 3. Press the "Update Driver" button. Windows will launch the "Hardware Update Wizard". 4. The first screen you see will ask you if you want to "connect to Windows Update to search for software". You must select, "No, not this time". Press "Next" to continue. 5. Select "Install from a list or specific location (Advanced)" and then press "Next". 6. Select "Don't search. I will choose the driver to install." and then press "Next". 7. You will now see a list of compatible hardware. Select "USB KEY" and then press "Next". 8. You may receive a message stating that, "The software you are installing has not passed Windows Logo testing...". Press "Continue Anyway". 9. After the driver has been installed, press "Finish". [ 01-04-2008, 05:02 PM: Message edited by: Wayne Harris ] -------------------- "Keep it Loud and Make me Proud!" Wayne Harris Posts: 5263 | From: Austin, TX | Registered: May 1999  |  IP: Logged |       Topic Closed         Printer-friendly view of this topic Hop To: Select a Forum:   Category: General Interest -------------------- General Audio Term-LAB News and Announcements It could only happen to me! Favorite CD's / Program Material Off-Topic TEST AREA Moderator Channel   Category: Installer's Corner -------------------- System Design Advanced Topics Installation Tips, Tricks, & Techniques Fabrication Employment Opportunities Troubleshooting Sound Quality SPL   Category: Component Specific Topics -------------------- Source Units Signal Processors Amplifiers Mids & Tweets Subs and Enclosures Alternators, Batteries, Interconnects Auto Security   Category: Soundoff Competition -------------------- Industry Summit dB Drag Racing - Members Area dB Drag Racing dB Drag Racing Rules Related Questions dB Drag Racing - Europe and the World! Bass Race Psychlone IASCA NSPL dBDRA Certified Judges Corner   Category: Our Archives -------------------- General Audio (1999-2001 Archives) General Audio (2002-2005 Archives) dB Drag Racing (1999-2001 Archives) dB Drag Racing (2002-2004 Archives) dB Drag Racing (2005-2006 Archives) Special Guest - Alma Gates Special Guest - Chris Norris (c) 1996-2007 WHE Inc, Carson City Nevada, USA Powered by Infopop Corporation UBB.classic™ 6.7.2