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» Termpro Audio Forum » General Interest » Term-LAB » Term-Lab does not measure wiht new laptop anymore

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Author Topic: Term-Lab does not measure wiht new laptop anymore
ranz
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My old laptop, what worked fine couple of years, now stopped working and i had to install termlab software to another laptop. I did everything by the book and more... installed instacal, reboot, installed term-lab, reboot, plugged in USB cabel wiht box, reboot, opened instacal, it find what it should find, reboot. Now I opened term-lab, configured it and tryed to measure, it worked fine. After one hour i connected all stuff again and tried to measure SPL in car but it shows only 000. The green led on the box was not flashing, earlier it flased. Tried to reboot computer again, plugged and unplugged cables many times but nothing [Frown] it still does not measure anything anymore. When i push start then sometimes green led flashes twice and stays and sometimes it stops for ~5 seconds and starts to work again but does not flash.
The time in TL window does not work aswell, it shows all times 0.00.
I tryed with two different versions of term-lab, one from TL homepage (the newest one) and from CD what came with other stuff two years ago, same with both versions.

Only thing i can think of is that there is somekind of problem with that computer... but what?

Posts: 60 | From: Estonia | Registered: Oct 2003  |  IP: Logged | Report this post to a Moderator
Wayne Harris
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It sounds like your computer has an incompatible USB chipset.

Please see http://audioforum.termpro.com/cgi-bin/ubb/ultimatebb.cgi?ubb=get_topic&f=12&t=000026

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Wayne Harris

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Posts: 4993 | From: Austin, TX | Registered: May 1999  |  IP: Logged | Report this post to a Moderator
ranz
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It did not solve the problem [Frown]
As I said, the installation was with no errors.
There is no USB device names what begin with ALI or SIS.
I uninstalled all USB devices and restarteted computer again, it re-detected and re-installed all USB devices.
The Board Number is 1.

It still does not work, sometimes flashes couple of times, sometimes is OFF ~5 seconds and stays on afterwards.

Posts: 60 | From: Estonia | Registered: Oct 2003  |  IP: Logged | Report this post to a Moderator
BOX
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What's brand of computeur ? (asus ?)

Look like low voltage on USB

Have only term lab connect on USB (no mouse or others devices ) and try it
If not working try USB HUB with power suppyl

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Posts: 790 | From: france | Registered: Nov 2002  |  IP: Logged | Report this post to a Moderator
ranz
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Problem solved [Smile]
Earlier when it worked the computer was connected to the internet, the power was from AC not from battarey and in other USB slot was wireless adapter for mouse. I put all thouse things back again and it worked. I disconnected it from internet, still worked, now disconnected power and let it work from battarey, still worked and as add as it seems but when i disconnect mouse adapter it stops working :S I connect it back it works again [Big Grin]
I don't know why it works only with it... but it works, thankyou BOX and Wayne.

Posts: 60 | From: Estonia | Registered: Oct 2003  |  IP: Logged | Report this post to a Moderator
   

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