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Author Topic: kicker sucks a phatty right now
ChrominImpala
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I have a 2002 15L7 dual 2 ohm that has one voice coil that runs all sorts of weird ohms cause I fried it. I purchased it june 30th,2001. So its just ya know like a month and a half out of warrenty. and they want to charge me 330 bux to give me a new sub. Im like dude, i dont need a new sub, you guys cant fix one voice coil for me? Like kicker was all fine and dandy when I had a warrenty thru them. But im a little dissappointed my 400 fvckin sub is worthless now. i hate kicker.

if kicker thinks im gonna spend more money to get my sub just FIXED, and still have no warrenty, i would much rather buy one off of the internet. But if kicker wants to make me spend 300+ to fix my sub. SCREW THEM. im going with DD Audio I think.

[ 08-21-2002, 10:53 AM: Message edited by: Ryan Pringnitz ]

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RE Audio - CDT Audio - DEI - Alpine - Image Dynamics
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Chris B
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How would you have bought a 2002 sub back in June of 2001?

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Shattered and Broken. Now Recovering.

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Polecat
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Ok, I just replied to your email, trying to help you. But I can see where this is going......
For one, it's over year old...June, 2001. this is Aug 2002.
If you bought it online, it's the gamble you take. You don't get the factory dealers to warranty it for you.
Now, for the $330 you mentioned,that is for a new 2002 L715" and a new one year warranty through Kicker. Most compneies don't even think of a deal like that,
But, if it blew, twice you say, we need to find out 'why' they are blowing, rather it be woofer, amp, gains, enclosure or what.
But first, in order to get help, at least act responsible for some part of your actions.....

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Team Kicker
Kinetik Batteries
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Behind every great man.........is an underwear tag!


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*Krisa*
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quote:
Originally posted by Ryan Pringnitz:
cause I fried it.

So you blew one coil of your woofer, and Kicker's at fault? [Confused]

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When you find yourself standing in a hole and holding a shovel, stop digging.

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Iboomalot
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if you do go to DD as a replacement You should know that DD's warranty only covers defects not abuse. DD, if out of warranty will recone the sub for a small fee of 100ish or so.

good luck to you.

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---Member of Team Gates---
Don't knock it, if you know nothing about it.  -  -  -

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ChrominImpala
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kicker was gonna charge me 330 bux to recone my sub. all i need is a new voice coil. this isnt a 300 doller problem (in my opinion).

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RE Audio - CDT Audio - DEI - Alpine - Image Dynamics
00 Impala all slow and no go with some bling. http://members.cardomain.com/chrominimpala

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ChrominImpala
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quote:
Originally posted by Dragon Lady:
quote:
Originally posted by Ryan Pringnitz:
cause I fried it.

So you blew one coil of your woofer, and Kicker's at fault? [Confused]
No, its my fault (well is it, i dont think so, i didnt really abuse my sub. my box is tuned to 27hz, my subsonic filter on my dei 1100d was best-guessed to 27hz, my amps gains were set properly (i think close to half). i used fuses and everything was done more then proper. i never turned my bass knob on my EQ more then half way, and i never turned my deck above 28/33. ).
So weather this is a kicker defect, or me playing it to hard (then I have to say, I want a better quality sub, and from what Ive seen, DD seem to be a sub that you can sit around and throw a couple thousand watts at it all day). Like i ran my system as a loud daily driver. like i played it loud. i never kept it up loud when i let the car idle and stuff. like unless my voltage/electrical system was keeping up with what i was playing i didnt play it (stoplights, whatever). cause i was told playing it loud with voltage drops is asking for troubles. im a 16 year old kid, who wants loud bass, and spent a crap load of money on it (i spent 1500 bux for my bass alone , 800 amp, 300 box, 400 sub). and ive seen people in the past send there Kicker subs back in. I even had a friend who bought a 2001 12L7 off the net, and he sent it to kicker, kicker told him 50 bux for a 2002 sub, and they gave him a 2002 sub, brand new. all im saying is i cant afford these expansive prices companies want to charge for small errors in possibly there own products defects. i look at it like, i have one voice coil that runs a weird ohm. so i need a voice coil replaced, that probably costs kicker about as much as a big-n-tasty at mcdonalds costs, and then they have to have someone put it in. And they want to charge me 300+ to do it.now on the phone with kicker they didnt tell me i would get another warrenty, but thats a little cool (hardly impressing me still, im paying 300 bux for a voice coil replacment, and anoher warrenty)

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RE Audio - CDT Audio - DEI - Alpine - Image Dynamics
00 Impala all slow and no go with some bling. http://members.cardomain.com/chrominimpala

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ChrominImpala
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on a lighter note, while im staying broke, im glad europeon scientists can waste money on pointless tests http://www.msnbc.com/news/796225.asp?pne=msn

whoever spent their money finding this out needs to have there ass-whooped and give me money for a important cause [Smile]

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RE Audio - CDT Audio - DEI - Alpine - Image Dynamics
00 Impala all slow and no go with some bling. http://members.cardomain.com/chrominimpala

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Chris B
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It's distortion that kills speakers/subs.. I ran/run 1100 watts to my kicker 12" L7 without a single problem.. Also you should be lucky that Kicker is giving you that good of a deal.. after if you ran it for over a year without a problem than I highly doubt it's defective in anyway. As for quality, if you give a DD distortion it will get messed up as well.. Kicker is good quality.. so is DD.. and they are not charging you to fix the voice coil they are charging you for a new sub.. that's the way they do business, I don't believe that they can fix just one voice coil, I think they'd need to totally give it a re-cone.. but if you honestly want help.. the last thing you should do is come on here bitching and complaining and putting them down.. if anything that'll make your situation worse.

[ 08-21-2002, 12:15 PM: Message edited by: Chris B ]

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Shattered and Broken. Now Recovering.

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Polecat
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I only wished we could pull one voice coil out of a sub, for the cost of a McDonalds hamburger.....if so, it would be easy. Now the reason I can say they can handle the power if done right, is Michael Hughes is putting a ton to his stock 10's, and doing quit well. Not cutting the install, because I can't see it.
But you can't cut down any company for the cost they do. It's like when your car breaks down on the highway. Sure, a tow truck is expensive, but a service you need. Car audio is a luxury, not a necessity.
Like in our emails, I sent you an RMA to have get a new one, and we will open and see what happened to this woofer. And yea, we have to cut the woofer apart to do this. We can't swap just one voice coil out.
So we will try to get this going for you again, and we hope you stick with Kicker. If not, we understand as well.
Hopefully with DEI fixing your amp, and us getting you a new driver, you will have this all sorted out.

The only thing that makes me wonder, is this started right after you moved all the stereo gear from one car to another....coincidence, maybe. [Confused]

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Team Kicker
Kinetik Batteries
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In Memory of Greg Welch, a friend forever....

Behind every great man.........is an underwear tag!


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Flexing Fleetwood
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Well I had 4 comp vr 15's with well over their rated power and them bad boys would play! Every now and then I would smell some coil.....so I'd just turn it up more. Go Kicker,those comps are playing just as hard as the day I bought them with no degraded sound or pressure. Going on a year and half.Kicker all the way!!!!!!!!!!!!!!
[Big Grin] [Big Grin] [Big Grin] [Cool] [Big Grin] [Big Grin] [Big Grin]

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Under construction again.
Building for some "Trunk Action"

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SPL2000
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quote:
Originally posted by Polecat:
Michael Hughes is putting a ton to his stock 10's, and doing quite well.

ton = 8000ish [Big Grin]

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Michael Hughes ~ www.SPL2K.com

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ChrominImpala
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I wanna blame the person who installed the stereo. But he did everything right I think. Like I guess it did work before I saw him, and after I saw him it didnt. Should I blame him and make him pay for it? Like especially he picked me up in my car from work when he did the work. He swtiched batteries, charged the battery, and upgraded my battery ground. then the system pops fuses at the amp. I have no clue what would cause it.

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RE Audio - CDT Audio - DEI - Alpine - Image Dynamics
00 Impala all slow and no go with some bling. http://members.cardomain.com/chrominimpala

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Polecat
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quote:
ton = 8000ish [Big Grin]
Now that's alot!!!!!! [Big Grin]
How ya been?

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Team Kicker
Kinetik Batteries
Powermaster

In Memory of Greg Welch, a friend forever....

Behind every great man.........is an underwear tag!


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Polecat
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quote:
Originally posted by Ryan Pringnitz:
Like I guess it did work before I saw him, and after I saw him it didnt. Should I blame him and make him pay for it? Like especially he picked me up in my car from work when he did the work. He swtiched batteries, charged the battery, and upgraded my battery ground. then the system pops fuses at the amp. I have no clue what would cause it.

I don't want to be the one to say blame him, but it does throw up flags....but at least both manufactures (Kicker and DEI) are getting you going again. So at least you'll have bass again.... [Big Grin]

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Team Kicker
Kinetik Batteries
Powermaster

In Memory of Greg Welch, a friend forever....

Behind every great man.........is an underwear tag!


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SPL Jester
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quote:
Originally posted by SPL2000:
quote:
Originally posted by Polecat:
Michael Hughes is putting a ton to his stock 10's, and doing quite well.

ton = 8000ish [Big Grin]
is THAT all?? heheh

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Gabriel "The SPL Jester" Ramirez


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n8skow
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Equally impressive is dumping 16000+ watts into just 'two' woofers...

16 KX-1200's in Shawn Markley's van... (unfortunetly not L7 subs though...) had to go with quad-coils...

=(

n8

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alma gates
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I have been watching this post - interesting. Thanks everyone and Tracy for helping.

I do not like the title of this thread, but decided to leave it.

Sh$$t happens to people everyday and it's not right blaming a company for something that is probably not their fault..that goes for any company. Most companies will help their customers the best they can - as has been the case in this thread.

As was stated above, distortion is often the major culprit in speaker/woofer deaths. Fortunately, that is not a manufacturers' problem. It's ridiculous to blame anyone for a screwup..in this case, it serves no purpose except to alert others that a person is bashing companies. My first thought was - if you bash Kicker in this forum knowing that I am sponsored by Kicker, will you bash other companies as well.. And I am sure others think the same way.

People should never burn bridges that they might want to cross again..and Car Audio is a very small world with a very good memory.

Just my two cents..I have been frustrated at times also and know the feeling..You want to lash out at the nearest object..but it's not always wise.

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Alma Gates

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Chris B
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Some things that come to mind

"dont bite the hand that feeds you" - In this case the people that are trying to help are getting bashed, which I think isn't the best thing to do..

I had my kicker L7 sub go from last year.. (a friend decided it would be funny to play with my gains and such).. but at the same time I tried to be polite as possible (ask Polecat), and we came to the best possible solution to the problem, sure it costed me money, but hey it's something that had to be done, and I tell you it beat buying a brand new sub.

I just dont understand the logic behind bashing the company that's trying to help you out, will they want to help you out more or less if you complain and bash them? I highly doubt that. Just somethings to be kept in mind when dealing with people in general..

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Shattered and Broken. Now Recovering.

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Hittin160s
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Just some input on reconing, Ive done it a hundred times.....Coils DO cost more than a big and tasty.....When you recone, to do it properly, you need to replace the basket, cone, surround, dustcap, spiders, spider spacer, tinsel leads, terminals, voice coil/former, glue, accelerator, solder, all you keep is the motor structure......these parts do add up, even at manufacturers pricing......Now, how about labor, on average I would guess roughly an hour for an experience person. Now for shipping.....get my point?
As for everything hooked up right? Well, lets see, you have a DEI 1100D with the gains at half way and you allready know about distortion, right? Well distortion causes heat, heat causes failure, with anything, subs, amps, engines. So if your gains are up half way that means your deck should be putting out around 2.0Volts of signal, are you sure youre not driving your deck into clipping levels? What if you are, then all youre doing is amplifying distortion, cant be too good can it? I would suggest using a line driver with an adjustable output on it, so that you could keep the gains to a minimum and still get lots of CLEAN power.

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Aaron Yuen

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OrionRFSlams
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Hey buddy, here's a good hint for you: Act like an adult. You're bein a freakin baby. I can attest that Kicker is one of the MOST accomodating companies out there, and to see you whining about this absolutely disgusts me as well as many other people on this board. Good luck bud, but dont expect much until you can grow up.

Tracy, keep up the good work. You're an asset that Kicker is extremely lucky to have.

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2k1 Saturn SL2
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SPL Jester
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quote:
Originally posted by OrionRFSlams:
Tracy, keep up the good work. You're an asset that Kicker is extremely lucky to have.

I totally agree.. the people i usually see at shows are Greg Davis, Tracy, and Jason Jones. all 3 very good assests to the company, and represent the company in a good light.

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Gabriel "The SPL Jester" Ramirez


Team Gates
Kicker Car Stereo
Eastern Audio
SPL2K
XS Power
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bozo
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Not sure if this has been mentioned, but kicker has to recone the sub entirely if the voice coil goes out. You can't just 'replace' the voice coil... The voice coil is a physical part of the cone. Blown voice coil = driver has to be reconed. However $300 is just silly to have a sub reconed.

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I got sick of waiting 9 minutes for a thread to load at Sounddomain so i will now use the Termpro forums for 'word of mouth' car audio information

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Polecat
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Thanks OrionRFSlams and SPL Jester....we appreciate the fun times at shows as well. Thank you for the support and kind words! [Big Grin]

--------------------
Team Kicker
Kinetik Batteries
Powermaster

In Memory of Greg Welch, a friend forever....

Behind every great man.........is an underwear tag!


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Chris B
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quote:
Originally posted by bozo:
Not sure if this has been mentioned, but kicker has to recone the sub entirely if the voice coil goes out. You can't just 'replace' the voice coil... The voice coil is a physical part of the cone. Blown voice coil = driver has to be reconed. However $300 is just silly to have a sub reconed.

I beleive the $300 was for an entirly brand new subwoofer.

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Shattered and Broken. Now Recovering.

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