posted
hi there, i have term-lab version 6.5.20 build no 0000000179 and cannot get a reading.
i have installed the instacal and termlab software as per the instructions on my laptop.
i cannot however get any reading from the sensor.
i have followed all the advice on this site with regard to uninstalling usb's, checking usb's are not ALI or SIS but when i start the SPL reading i still have a rate of 0.
the usb interface box is the one with the external 14 volt power supply if that helps.
please can anyone help me.
best regards
Rob
Posts: 3 | From: uk | Registered: Jun 2006
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It sounds like the USB subsystem on your computer is either not compatible with Term-LAB or is not working properly. I would suggest you try the Term-LAB on another computer or purchase a PCMCIA USB adapter card for your laptop. Let me know what you find.
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i can get it to work on a desktop computer but have tried to install it on 3 different laptops with no success. in instacal i can make the led flash so there appears to be communication. i could try the usb pcmcia card and see what happens, although every other usb device i have works perfectly.
Rob
Posts: 3 | From: uk | Registered: Jun 2006
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posted
Make sure you plug the interface box directly into the computer (instead of a USB hub). Verify that the power led on the interface box and the sensor(s) are illuminated. I still think it is a USB interface issue. Also, please see more troubleshooting info at http://audioforum.termpro.com/ubb/ultimatebb.php?/ubb/get_topic/f/12/t/000019.html.
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